Refund Policy

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. contact us at we will provide a return address and a replacement.

All products have a 30 day warranty from when an order arrives at your address.

Customers will be responsible for paying return shipping costs.

Please feel free to contact us about returns at

If you are unsatisfied with your order - please contact our support and we will do our best to assist you in the best way possible.

If you received an item that is damaged, or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours.

Items are faulty – damaged/broken or soiled upon arrival. 
Parcels that are lost in transit. If an item is faulty you must send us a video of the product in it's defective state to our email at

Orders that are placed and wished to be canceled must contact us within 12 hours from purchasing. Any order wished to be canceled after the 12 hour time frame will have to be received first then returned to us.

Note: My Align will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening. When purchasing from  you agree to all the above stated terms.